Privacy Policy

Last updated: March 2026

1. Introduction

Naturale Additives ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you visit our website.

2. Data We Collect

Order Data

When you place an order, we collect: name, email address, delivery address, and payment information. Payments are securely processed via Stripe; we do not store credit card numbers.

Technical Data

We use functional cookies for the shopping cart and your language preference. Analytical data is only collected after your explicit consent.

3. How We Use Your Data

• Processing and shipping your orders
• Sending order confirmation emails
• Improving our website and services
• Complying with legal obligations

4. Data Sharing

We only share your data with third parties necessary for processing your order: payment processor (Stripe), delivery services (PostNL, DHL), and our hosting provider (Netlify).

5. Your Rights (GDPR)

You have the right to: access, rectification, erasure, restriction of processing, portability, and objection. Contact us at the email address below to exercise your rights.

6. Cookies

We only use strictly necessary cookies (shopping cart, language preference). Analytical cookies are only placed after your consent via the cookie banner.

7. Retention Period

Order data is retained as long as legally required (fiscal: 7 years). Account data is deleted upon your request.

8. Contact

For questions about this privacy policy, please contact us at: privacy@naturale-additives.com